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Telecommunications Regulatory Authority (TRA) of UAE

The Telecommunications Regulatory Authority (TRA) of the United Arab Emirates (UAE) was established according to the UAE Federal Law by Decree No. 3 of 2003 – Telecom Law, on regulating the telecommunications sector in the UAE. The TRA was entrusted with several responsibilities related to ICT Sector within the UAE and abroad. The TRA is responsible for representing the country in many international forums, as it was elected to the ITU Council of the United Nations for the years 2006-2010, as well as being a member of the Telecommunications Regulatory Authorities of the Arab Network (AREGNET), a member of the Arab Spectrum Management Group, and the GCC Technical Committee. Among the objectives that the TRA seeks to achieve when implementing its competencies according to the provisions of the law is to achieve the following: • Ensure the provision of telecommunications services throughout the country to meet the needs of those who wish to make use of such services • Develop the level of service provided by the telecommunications sector in order to achieve the interests of subscribers • Ensure that licensees adhere to quality standards of performance and to the terms and conditions stipulated in the licenses granted to them • Encourage, promote, and develop the ICT industry in the country • Develop and modernize the telecommunications system in the country through training, enabling and establishing related educational institutions, and obtaining the latest ICT devices, equipment, and facilities • Develop and ensure the implementation of the mGovernment initiatives’ programs, and enhancing the use of ICT in government entities. • Develop related policies and standards, and follow-up on government entities commitment to these standards • Prepare an attractive electronic governmental environment in the country • Formulate and implement a national mGovernment plan • Achieve the objectives of the mGovernment Services Index, one of the national agenda indicators emanating from the UAE Vision 2021 • Assist government entities to develop their smart transformation programs • Enhance e-presence of the government in the UAE through the official portals • Promote e-participation in coordination with relevant government entities

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